These Terms & Conditions apply to all contracts, services and offers between Defnes Technology L.L.C-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates, licence no. 2535887.01 issued by Meydan Free Zone (hereinafter “we” or “us”), and its clients (hereinafter “you”) in the field of digital services.
Deviating terms of the client are not accepted unless we have expressly agreed to them in writing.
We provide, among others, 360° virtual tours and their publication on Google Maps, Google Maps local SEO, website design and development, AI-assisted SEO content, Google review plaques (QR/NFC), support with Google review removal requests, digital menus, link-in-bio pages and chatbots. The exact scope of each service is defined in our offer or order confirmation.
Our offers are non-binding. A contract is concluded when you accept our offer in writing or by email, or when we start the work at your request.
You provide us in good time with the access, information and materials needed for the work. You confirm that you hold the necessary rights to all materials you provide. Delays caused by missing cooperation extend the agreed deadlines accordingly.
The prices stated in the offer apply. Unless otherwise agreed, invoices are payable within 7 days of the invoice date by bank transfer to the account stated on the invoice. In case of late payment we may suspend the work until payment is received. Taxes are charged where applicable under the laws of the United Arab Emirates.
Google, Meta, OpenAI and other platforms are independent third parties. We have no influence on their algorithms or decisions and therefore cannot guarantee specific rankings, the publication or approval of content, or the removal of reviews. A review removal request is a request to Google; the final decision lies with Google.
After full payment you receive the right to use the delivered work for the agreed purpose. We may show the work as a reference unless you object in writing.
We are liable without limitation for intent and gross negligence. In all other cases our liability is limited to the value of the respective order. We are not liable for outages, changes or decisions of third-party platforms.
Recurring services can be terminated by either party with 30 days’ notice to the end of a calendar month, unless otherwise agreed.
Information on how we process personal data can be found in our Privacy Policy.
These Terms are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates. The courts of Dubai have jurisdiction.
Should any provision of these Terms be invalid, the remaining provisions remain unaffected. Changes and additions must be made in writing.